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Culture Transformation Resources

  • Home
  • About CTR
  • Services
  • Culture
  • Leadership
  • Inspiration
  • Contact Us
  • Delivering Excellence
  • Design & Development
  • Executive Coaching
  • Keynote
  • Live Your Legacy
  • Present with Power
  • Trainer Certification
  • Shop

Delivering Service Excellence

DELIVERING EXCELLENCE TO EMPOWER AWESOME

This is a CTR Signature workshop and one of our most popular.  Our Clients choose the most relevant topics to meet their organization's focus and priorities.  The workshop is completely customizable and typically 4 - 8 hours with a blend of instructor-led and self-paced training.  It can be delivered over multiple days onsite at your preferred location..  Upon request, we customize the workshop with your company's name, logo, mission, values, brand look and feel, images, terminology, industry information, customer scenarios and more.

Delivering Service Excellence Workshop MODULES

CUSTOMER EXPERIENCE IS EVERYTHING

CUSTOMER EXPERIENCE IS EVERYTHING

CUSTOMER EXPERIENCE IS EVERYTHING

MEMORABLE FIRST IMPRESSIONS

CUSTOMER EXPERIENCE IS EVERYTHING

CUSTOMER EXPERIENCE IS EVERYTHING

CREATE A CONNECTION

CUSTOMER EXPERIENCE IS EVERYTHING

PRESENT WITH PASSION

PRESENT WITH PASSION

COMMUNICATE WITH IMPACT

PRESENT WITH PASSION

COMMUNICATE WITH IMPACT

COMMUNICATE WITH IMPACT

COMMUNICATE WITH IMPACT

ALWAYS BE LEARNING

COMMUNICATE WITH IMPACT

COMMUNICATE WITH IMPACT

CLOSE WITH CONFIDENCE

CLOSE WITH CONFIDENCE

CLOSE WITH CONFIDENCE

SERVICE SELLS

CLOSE WITH CONFIDENCE

CLOSE WITH CONFIDENCE

L.E.A.P. TO OWN IT

CLOSE WITH CONFIDENCE

L.E.A.P. TO OWN IT

TELEPHONE PRESENCE

PROVIDE A FOND FAREWELL

L.E.A.P. TO OWN IT

SURPRISE AND DELIGHT

PROVIDE A FOND FAREWELL

PROVIDE A FOND FAREWELL

PROVIDE A FOND FAREWELL

PROVIDE A FOND FAREWELL

PROVIDE A FOND FAREWELL

"EXCELLENCE IS TO DO A COMMON THING IN AN UNCOMMON WAY."

- Booker T. Washington

CTR PHOTO GALLERY - Delivering Service Excellence Training

    PEOPLE WILL ALWAYS REMEMBER HOW YOU MADE THEM FEEL.

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    Get Started Today Delivering Service Excellence

    Where does your business or team need more support in Delivering Excellence? Where do you, personally, need more support, coaching, tools?  We offer a broad range of services and packages that can be customized to your needs. Send us a message today, and we can start you on a path to success and Delivering Service Excellence. 

    Culture Transformation Resources

    "IF YOU'RE GOING TO LIVE, LEAVE A LEGACY."

    - Maya Angelou

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