Our Signature Services

Our holistic, people-centered approach builds on organizational cultural strengths and brings people into the co-creation process.

We specialize in all elements of Creating Winning Cultures that employees and customers love.

CTR has extensive Signature Leadership Training and Workshops.  We also customize our workshops to meet the needs and priorities of our clients.  

   CTR's Signature workshop empowers individuals and teams to Deliver Customer Service Excellence. The experiential training is highly engaging, interactive and practical.  

CTR's Signature Workshop for Personal Development and Transformation.  You will develop your Personal Brand Playbook.  

It starts with finding or refining your Why or Legacy, clarifying Values and developing your own Signature Brand Style Guide.  

CTR signature 2-day workshop provides the skills, tools and techniques that empower professionals to communicate confidently and competently to all types of audiences, big or small or one-on-one.

CTR’s Executive Coaching Services provide personalized, one-on-one leadership coaching to help your executives develop their leadership skills, build relationships, overcome challenges, accelerate their development, and achieve their goals.

CTR partners with its clients to develop and design custom Training Programs, Service Standards, Standard Operating Procedures, Employee Handbooks, Quality Guidelines, Mystery Shopping Standards, Playbooks, Recognition Programs and more..

CTR offers Train-the-Trainer certifications to companies, independent consultants and individuals on most CTR programs.  Certification is available onsite at your location of choice or even virtually.

Andre Harris, CTR's President, provides keynote speeches on a variety of topics for teams and organizations' special events.

CTR is pleased to share our Inspiration library with a variety of tools and resources, including videos, presentations, complimentary downloads and more.  Enjoy!